Frequently Asked Questions
- How far east do you travel?
- How big is your trailer?
- What size horses can you haul?
- I have a rush transport that needs to happen immediately. Can you help me?
- Do you do short hauls of less than 50 miles?
- Will you haul all of the extra tack and hay that I have along with my horse?
- How often do you stop on your longer hauls?
- Why don't you tie my horse while in the trailer?
- Do I need to have shipping boots on my horse?
- Will you be in contact with me while you have my horse?
- What do you need from me as far as information for my haul?
- My horse has never been in a trailer before, will you still haul him?
- How do I pay you?
- Are you licensed and insured?
- How do I fill out and send the contract?
How far east do you travel?
I do Local, Regional, and Nationwide Service Coast to Coast including Canada.
How big is your trailer?
The trailer that I use is a 40', 4-Star, Air-Ride, 8-horse, Head-to-Head trailer. This trailer can be configured into 8 divided stalls, 3 full-sized box stalls or any combination of box and divided stalls that may be necessary, depending on the needs of your horse or horses.
What size horses can you haul?
My trailer is set up to handle most any size and breed of horse which include Minis, Ponies, Warmblood-size horses and Drafts.
I have a rush transport that needs to happen immediately. Can you help me?
With the type of hauling that I do, which is "point-to-point", I have the flexibility to work with you to meet your transport needs. Depending on the schedule, I will do everything I can to accommodate your needs.
Do you do short hauls of less than 50 miles?
Yes, no job is too small and I am happy to assist you with whatever length of haul you need.
Will you haul all of the extra tack and hay that I have along with my horse?
Yes, to a point. I can accommodate one tack trunk and a bale of hay per horse. If you have anything else, please ask me ahead of time and I'll see if I can't fit it in for you.
How often do you stop on your longer hauls?
I will stop every three to four hours for approximately thirty minutes to give the horses a rest and to offer them a drink of water. Also I will refill any depleted hay bags so that they always have hay to munch on while traveling. I also layover for the night on the longer hauls, at prearranged stables along the route so that your horse(s) can get out of the trailer and relax, roll, and spend the night in comfort and be ready to travel again in the morning.
Why don't you tie my horse while in the trailer?
On the short trips, I will usually attach the trailer tie to the horse's halter but on the longer hauls, it is important that your horse has the freedom to lower his or her head to allow for clearing the nasal passages. If your horse cannot clear the nasal passages, this will cause Shipping Fever and lead to other complications.
Do I need to have shipping boots on my horse?
Although this is not a prerequisite, it is recommended that you use some type of boot or standing wraps on your horse's lower legs. I have taken great precautions to make sure that the inside of the trailer is free from any sharp protrusions, but horses will be horses, and like we've all heard, an ounce of prevention is worth a pound of cure!
Will you be in contact with me while you have my horse?
Yes! I carry a cell phone and will be in contact with you and any persons necessary on the delivery end of the haul. It is very important to have all of the current phone numbers and names of the people on the pick up and delivery ends of your haul.
What do you need from me as far as information for my haul?
What I will need is a contact name at the pick up site as well as a good, complete address and both home and cell telephone numbers, if available, and the same for the delivery site. I can't tell you how important it is to have all of this information ready for me at pick up time or before.
My horse has never been in a trailer before, will you still haul him?
While it isn't my responsibility to train your horse to load into a trailer, I will make every effort to get him to load in a quiet and peaceful manner. What you really need to do is start trailer loading training well in advance of the move date. Give yourself and your horse at least 30 days of training before their first trip and please use patience, as getting into a small box (the trailer), is not something your horse wants to do!
How do I pay you?
I accept cash, personal checks, Visa/MasterCard, American Express and Discover credit cards. When paying by credit card, there will be a 4% surcharge added to the total, as that is what the credit card companies charge me to process the transaction. On the longer hauls I require a 50% deposit to be received no later than three days prior to pick up with the balance due upon delivery.
Are you licensed and insured?
Yes, I am licensed by the U.S. Dept. of Transportation. My number is USDOT-2253486 and I am legally able to transport your horse or horses into and out of all lower 48 states. I carry a $750,000.00 liability insurance policy, as well as, a "cargo" policy which covers each horse in the trailer for up to $7500.00 in case of accident. If you are getting a quote from other transporters, ask for their license number. If they cannot or will not provide this to you, then they are not legally able to transport your horse across state lines and you run the risk of having your horse impounded if they are pulled over by the Highway Patrol. If this happens, you will have to show up at the impound yard to show proof of ownership, pay the impound fees and then arrange for a licensed transporter to pick up your horse. All of this could delay the delivery of your horse by up to two weeks, so please make sure that you are using a properly licensed and insured transporter.
How do I fill out and send the contract?
All you need to do is type in the required information in the text boxes in the contract , sign, accept, and then click the "Send Contract" button. I will receive your completed contract via email. A copy will be emailed to you to print for your records. As soon as I receive this signed contract it will be considered "in force" and we will proceed with the transport as outlined in the contract.